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TCF international | customs broker, air freight services, export freight forwarding

Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This policy may change from time to time, so please check back periodically. This policy covers the www.aqueduct.com website only.

The Way We Use Information

Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using this website. We collect two types of information about our visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Any information gathered on our website may be used for aggregate research, promotional purposes, future improvement of our website and to better meet your needs. In particular, we may use personally identifiable information gathered about you for the following purposes: to respond to your inquiries, to send to you or, where appropriate, your organization, information about us and promotional material about our products. We may use non-identifying and aggregate information to better design our website, to monitor interest in our products, and to gather broad demographic information.

If you contact us by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you contact us through our feedback area, we may ask for your name and e-mail address in order to send you a reply.

Disclosure of Information

We do not sell, trade or rent your personal information to others. We may release your personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of our users, others and ourselves. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to conduct an investigation and/or report to law enforcement agencies any activities that we in good faith believe to be unlawful.

If you do not want to receive email or other consumer communications from us, please let us know by sending us an email at info@tcfinternational.com.au. All marketing or promotional correspondence from Aqueduct will have an "opt-out" capability at the bottom.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Personally Identifiable Information

This refers to information that lets us know the specifics of who you are. Personal information is requested only when you correspond with us. The types of personal information collected are:

  • Name
  • Company Name
  • Mailing Address
  • Telephone Number
  • E-mail Address

With this information, we can answer your inquiries and better provide you with personalized services. All personal information fields are optional.

Non-Personally Identifiable Information

This refers to information that does not by itself identify a specific individual. This information is compiled and may be analyzed on an aggregated basis. In this circumstance, the types of non-personally identifiable information collected are:

  • The Uniform Resource Locator ("URL") from the last website you visited
  • The URL you next go to
  • Which browser you are using
  • Your Internet Protocol ("IP") address
  • Our Commitment to Security

We employ the industry-recognized information technology to protect the security of the information you submit to us. The importance of security for all personally identifiable information associated with our customers is of utmost concern to us. Our secure servers protect the information using advanced encryption and firewall technology.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important to us. For that reason, we never collect or maintain information at our website from those we actually know are under the age of 18, and no part of our website is structured to attract anyone under 18. If you are the parent or guardian of a minor under 18 years of age and believe that they have disclosed personally identifiable information to us, please contact us at info@tcfinternational.com.au so that we may delete the minor's information.

Safe Harbor Compliance

This website is designed to satisfy the requirements of all of the jurisdictions in which we do business. The basic outline of this policy conforms to the requirements set forth in the Safe Harbor Privacy Principles developed by the U.S. Department of Commerce, in collaboration with the European Commission, for protection of Personal Data (the "Safe Harbor Principles") consistent with the Directive 95/46/EC of the European Parliament and the Council of the European Union (the "EU Directive"). It is Aqueduct's policy to comply with the Safe Harbor Principles.

How to Contact Us

If at any time you have a question concerning our website, our compliance with this privacy policy, or if you have a question in regard to accessing or updating your information, you may contact our Privacy Compliance Department by sending an email to us at info@tcfinternational.com.au

Changes to our Privacy Policy

This Privacy Policy was last changed on May 20, 2003. If we make changes to our Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. We may change, modify, add or remove portions of this policy at any time. Please be sure to check this page before proceeding to use this website.